If you’ve ever built a custom workspace in ServiceNow and hit that frustrating 7-page ceiling, you’re not alone. Out of the box, ServiceNow restricts you to linking only seven pages in the workspace menu. Once you hit that limit, the Add button gets disabled, and it feels like you’ve reached the end of the road.
Reference: Change the navigation and menu settings in your UI Builder workspace experience
But guess what? There’s a clever workaround that lets you break free from this limitation
Here’s how you can sneak in more pages:
- Open UI Builder and navigate to your custom workspace and click on View Experience Settings.
2. Scroll down to Site Navigation and hit Advanced Settings.
3. You’ll land on the Chrome Toolbar property — a JSON structure listing all your current(7) pages.
4. Now, here’s the magic: Manually add another entry to the JSON. You can simply copy one of the existing entries and tweak the id, label.message, and route.
5. Save your changes and head back to the workspace experience
Boom! You’ll now see your 8th page added to the menu!
And here’s the fun twist: once you’ve manually added that 8th page, the Add button mysteriously reactivates, allowing you to add even more pages through the UI.
I haven’t personally tested adding more than 8 pages yet — so I’ll leave that part to your curiosity and creativity. Go ahead, explore and see how far you can push it.
A Word of Caution
While this workaround is exciting, it’s important to remember:
- This method isn’t officially supported or documented, so proceed with care.
- Test thoroughly in a sub-prod or dev environment before applying it to live workspaces.
- Keep an eye out for any unexpected behavior or UI glitches that might arise from adding too many pages.
Disclaimer
This was a small experimental tweak and should not be considered a formal or supported solution. It’s shared purely for learning and exploration purposes. Please use your discretion and follow your organization’s governance policies before applying it in production.
