ITSM Plus Starter Taxonomy

[christine_conno]

This is a very basic taxonomy that I often use to kickstart a conversation. Final drafts rarely look just like it, the point is to spark some thinking!  

[JamesEcoStratus]

Thanks Christine! This is a great starter!

[B00m3r]

Hi Christine

This is great info thank you for the share. To add further context and based on your experience with Taxonomy, are you able are to confirm I am on the right track with my Category/sub-category/Service Family/Service/Service Offering taxonomy? does this resonate with you?

Thanks

line 106 in the excel spreadsheet (I have extended this out slightly)

• Computer Hardware <-Category 
• Personal Computers  <-Sub Category
• Laptops <-Service Family
• Desktops <-Service Family
• Windows <-Service
• Basic Bundle <-Service Offering
• Medium Bundle <-Service Offering
• Advanced Bundle <-Service Offering
• Mac <-Service
• Linux <-Service