Scenario:
A company uses an external e-commerce platform (e.g., Shopify) to manage orders. They want to automate tasks like fetching orders, updating inventory, and creating invoices in ServiceNow. However, they lack technical resources to write complex integrations.
Solution with Now Assist for Spoke Generation:
1. Upload API Documentation: The team downloads the Shopify OpenAPI spec or Postman Collection and uploads it to Now Assist.
2. Generate Spoke Actions: Now Assist analyzes the documentation and auto-creates spoke actions, like “Get Orders,” “Update Product Inventory,” and “Create Invoice.”
3. No Coding Required: Non-technical users can now use these actions in Flow Designer to automate workflows without writing a single line of code.
4. Simplified Workflow: For example, create a flow where new orders trigger an update in inventory and generate an invoice in ServiceNow—all built using the auto-generated spoke.
5. Business Impact: This reduces integration time from weeks to minutes, empowering no-code developers and saving significant costs.
