Remote File Importer MID Server Debug Log

[Shawn Dowler]

There's not enough space in a comment on the Share site, so I put the relevant MID Server debug log entries here. The original comment thread can be found here: ServiceNow Share. The context is that the Remote File Importer is not working after upgrading to Eureka.

09/23/14 10:52:53 (767) Probe: JavascriptProbe:CSRemoteFileImport Worker starting: JavascriptProbe
09/23/14 10:52:54 (141) Probe: JavascriptProbe:CSRemoteFileImport *** Script: *** CS Remote File undefined*** Starting Cloud Sherpas File Transfer
09/23/14 10:52:55 (888) Probe: JavascriptProbe:CSRemoteFileImport *** Script: *** CS Remote File ERROR*** There was an error trying to upload to the import set Connection reset
09/23/14 10:52:55 (889) Probe: JavascriptProbe:CSRemoteFileImport *** Script: *** CS Remote File ERROR*** java.net.SocketException: Connection reset
09/23/14 10:52:55 (889) Probe: JavascriptProbe:CSRemoteFileImport Slow execution (2011ms) of script: probe:CSRemoteFileImport
09/23/14 10:52:55 (889) Probe: JavascriptProbe:CSRemoteFileImport DEBUG: Create output result:
09/23/14 10:52:55 (889) Probe: JavascriptProbe:CSRemoteFileImport DEBUG: Queuing JavascriptProbe CSRemoteFileImport
09/23/14 10:52:55 (891) Probe: JavascriptProbe:CSRemoteFileImport Sending to queue: JavascriptProbe,CSRemoteFileImport,
09/23/14 10:52:55 (892) Probe: JavascriptProbe:CSRemoteFileImport Document: <?xml version="1.0" encoding="UTF-8"?><results probe_time="2119"><result><output/></result><parameters><parameter name="topic"
value="JavascriptProbe"/><parameter name="queue" value="output"/><parameter name="error" value=""/><parameter name="from_sys_id" value=""/><parameter name="filePath" value="/afs/asu.edu/it/ServiceNow/s
ervicenow_ps_extract_delta.csv"/><parameter name="sys_id" value="a451b05a0f5321001c4c0bcce1050e1c"/><parameter name="state" value="ready"/><parameter name="sys_created_on" value="2014-09-23 17:52:48"/><
parameter name="from_host" value=""/><parameter name="script" value="var remoteFileImport = new CSMIDServerRemoteFileImport(); &#10;remoteFileImport.getRemoteFileAndUploadToInstance()"/><parameter name=
"agent" value="mid.server.asuwip"/><parameter name="processed" value=""/><parameter name="ecc_queue" value="a451b05a0f5321001c4c0bcce1050e1c"/><parameter name="response_to" value=""/><parameter name="so
urce" value=""/><parameter name="sequence" value="148a3a4eefe0000001"/><parameter name="name" value="CSRemoteFileImport"/><parameter name="table_name" value="ecc_queue"/><parameter name="agent_correlato
r" value=""/><parameter name="targetImportSet" value="u_peoplesoft_users"/><parameter name="instance" value="https://asuwip.service-now.com/"/></parameters></results>
09/23/14 10:52:55 (894) Probe: JavascriptProbe:CSRemoteFileImport Enqueuing: /usr/local/servicenow/asuwip/agent/work/monitors/ECCSender/output/ecc_queue.a451b05a0f5321001c4c0bcce1050e1c.xml
09/23/14 10:52:55 (904) Probe: JavascriptProbe:CSRemoteFileImport Worker completed: JavascriptProbe time: 0:00:02.119

[lawrence_eng]

Moderator note: I moved this document out of Support and into CreateNow

thanks,

Lawrence