ServiceNow Basics - User Guide

[Loudigi]

This user guide is based on the Wiki Book "ServiceNow Basics" I have reformatted and removed most references to Dublin release and the old UI (UI11). This is a great learning guide for users starting out in Eureka (UI14).

[Victor Ruiz]

Awesome guide for my end-users !!!!

[Terry Carter Jr]

Thank you!   Will be utilizing this guide for the upcoming Eureka release to assist end-users.

[jralph]

Hi... any chance you can share this document in a msword format so that I can update it for fuji ?   Thanks

[Loudigi]

Hi June Ralph, I created this by downloading the pdf wiki book and editing it within Adobe Acrobat. I do not have a MS Word version to edit. Sorry.

[Liddie]

Excellent guide, thank you so much for sharing, you are the best !

[Liddie]

The is excellent, thank you so much for sharing, you are a superstar!

[Mark Varney]

Does anyone know anything about how copywrite would relate to books that someone might want to write about servicenow. i am considering writing a kindle book about basis service now reporting

[ChristopheA]

Hi,

Has a newer version of the ServiceNows Basics manual been released since 2015?

[bluera]

Hi does anyone have a quick reference guide for ServiceNow to assist us in onboarding new employees? Need a quick how to on 1) Change Mgmt, Configuration Mgmt, Incident Mgmt, Problem Mgmt, Service Request Mgmt.

[Dr Atul G- LNG]

Hi @bluera 

You can refer to Now create --> Assets and you will get alot of documents there.

Learning.servicenow.com/nowcreate