Hope you are doing fine. In today's tutorial, we will be looking at the form section in ServiceNow. IN this tutorial we will be looking at the following : – What is the form section – How we can control the form section from the client script – How we can hide show the form section from the client script
First let's try to understand what is form section in ServiceNow Create a form section Create sections on forms to help group related fields together.
Before you begin
Role required: form_admin
Procedure 1. Right-click the form header and select Configure -Form Layout. 2. In the Form view and section area below the slush bucket, click New in the Section list. 3. In the Section caption field, give the new section a title, then click OK. 4. Select a form section name and click the up or down arrow to change the section order. Note: The caption for the first section on the form becomes the form title. 5. add fields to the new section using the slush bucket. 6. Click Save when you are finished. 7. The new section appears on the form with the fields you selected. If you do not add any fields to a section, the section stays empty. If you want to delete the form section later, do the following: – Navigate to System UI -Form Sections. – Filter for the table that contains the section you want to delete. For example, the Incident table. The name of the form section to be deleted is displayed in the Caption field. – Select the check box beside the form section to delete, and then select Delete from the Actions on the selected rows menu. – Click OK to confirm the deletion.
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It works for backend form but for workspace view, section stays hidden but when we change the backend for same record it shows the section for both backend and workspace. Could you tell me how can we fix this for workspace as well.
