ServiceNow Introduction to GlideEncrypter with Example

[Amit Gujarathi]

ServiceNow Introduction to GlideEncrypter with Example

1. Introduction to GlideEncrypter
   1. What is GlideEncrypter?
   2. Importance of GlideEncrypter in ServiceNow
2. Encrypting and Decrypting Data
   1. Using GlideEncrypter to Encrypt Data
   2. Understanding the Encryption Process
   3. Encrypting a Value with GlideEncrypter
   4. Decrypting an Encrypted Value with GlideEncrypter
3. Password2 Field Encryption
   1. Importance of Encrypting Password2 Fields
   2. Encrypting Password2 Field Values with GlideEncrypter
   3. Ensuring Secure Storage of Password2 Field Values
4. Scoped Decrypt
   1. Introduction to Scoped Decrypt in ServiceNow
   2. Purpose and Usage of gr.password.getDecryptedValue()
   3. Benefits of Scoped Decrypt in ServiceNow
5. Example Code Snippet
   1. Implementing GlideEncrypter in ServiceNow
   2. Sample Code for Encrypting and Decrypting Data
6. Best Practices for Data Encryption in ServiceNow
   1. Always Encrypt Sensitive Data
   2. Secure Key Management
   3. Regularly Update Encryption Methods
7. Conclusion

Introduction to GlideEncrypter

In ServiceNow, data security is of utmost importance. To ensure the confidentiality and integrity of sensitive information, the platform provides a powerful encryption tool called GlideEncrypter. This article will guide you through the basics of GlideEncrypter and its practical implementation with examples.

Encrypting and Decrypting Data

GlideEncrypter plays a crucial role in securing data within ServiceNow. It allows you to encrypt sensitive information, such as passwords, credentials, or any other confidential data, and decrypt it when needed. Let's explore the process of encrypting and decrypting data using GlideEncrypter.

Using GlideEncrypter to Encrypt Data

To encrypt data with GlideEncrypter, you can utilize the following code snippet:

var encrypter = new GlideEncrypter();
var encrypted = encrypter.encrypt('Super Secret Phrase');
gs.info('encrypted: ' + encrypted);

Understanding the Encryption Process

When encrypting data, GlideEncrypter utilizes a robust encryption algorithm to transform the original value into an encrypted format. This ensures that even if the encrypted data is accessed by unauthorized individuals, it remains incomprehensible and protected.

Encrypting a Value with GlideEncrypter

To encrypt a value using GlideEncrypter, you can follow these steps:

1. Create an instance of GlideEncrypter: var encrypter = new GlideEncrypter();
2. Use the encrypt() method to encrypt the desired value: var encrypted = encrypter.encrypt('Super Secret Phrase');
3. Optionally, you can log the encrypted value for reference: gs.info('encrypted: ' + encrypted);

Decrypting an Encrypted Value with GlideEncrypter

To decrypt an encrypted value using GlideEncrypter, you can utilize the following code:

var encrypter = new GlideEncrypter();
var decrypted = encrypter.decrypt(encrypted);
gs.info('decrypted: ' + decrypted);

The above code snippet demonstrates the decryption process using GlideEncrypter. It takes the encrypted value as input and returns the original value after decryption.

Password2 Field Encryption

In ServiceNow, when dealing with Password2 fields, it is essential to encrypt the value before storing it. Failing to encrypt the value may result in storing the password in clear text, making it vulnerable to unauthorized access. GlideEncrypter can help in securing Password2 field values effectively.

Importance of Encrypting Password2 Fields

Password2 fields in ServiceNow contain sensitive information such as user passwords or other confidential credentials. Encrypting these values adds an additional layer of security, making it significantly harder for unauthorized individuals to access the original data.

Encrypting Password2 Field Values with GlideEncrypter

To encrypt Password2 field values using GlideEncrypter, follow these steps:

1. Create an instance of GlideEncrypter: var encrypter = new GlideEncrypter();
2. Use the encrypt() method to encrypt the Password2 field value.
3. Store the encrypted value in the respective Password2 field.

By encrypting Password2 field values, you ensure that they are securely stored and protected from unauthorized access.

Ensuring Secure Storage of Password2 Field Values

When using GlideEncrypter to encrypt Password2 fields, it is crucial to store the encrypted value appropriately. Make sure that the field used to store the encrypted value has proper access controls,

restricting unauthorized access.

Scoped Decrypt

In addition to GlideEncrypter, ServiceNow also provides the Scoped Decrypt feature, which allows you to decrypt values within a specific scope. This feature enhances data security and control by ensuring that only authorized personnel can access decrypted values.

Introduction to Scoped Decrypt in ServiceNow

Scoped Decrypt is a powerful feature that allows you to decrypt values in a controlled manner. It ensures that decrypted values are only accessible within the designated scope, preventing unauthorized access and maintaining data security.

Purpose and Usage of gr.password.getDecryptedValue()

One of the commonly used methods in Scoped Decrypt is gr.password.getDecryptedValue(). This method retrieves the decrypted value of a password field within the designated scope. By using this method, you can access decrypted values securely and efficiently.

Benefits of Scoped Decrypt in ServiceNow

The Scoped Decrypt feature in ServiceNow offers several benefits, including:

• Enhanced data security by limiting access to decrypted values
• Controlled decryption within specific scopes
• Protection against unauthorized access to sensitive information
• Compliance with data privacy regulations and standards

Example Code Snippet

To help you understand the practical implementation of GlideEncrypter in ServiceNow, consider the following code snippet:

var encrypter = new GlideEncrypter();
var encrypted = encrypter.encrypt('Super Secret Phrase');
gs.info('encrypted: ' + encrypted);
var decrypted = encrypter.decrypt(encrypted);
gs.info('decrypted: ' + decrypted);

The above code snippet demonstrates how to utilize GlideEncrypter to encrypt and decrypt data. By following these steps, you can ensure the security and confidentiality of sensitive information within ServiceNow.

Best Practices for Data Encryption in ServiceNow

When implementing data encryption in ServiceNow, it is essential to follow best practices to maximize data security. Consider the following practices:

1. Always encrypt sensitive data: Encrypt all sensitive information, such as passwords, credentials, or any other confidential data.
2. Secure key management: Ensure proper management of encryption keys to prevent unauthorized access.
3. Regularly update encryption methods: Stay updated with the latest encryption methods and algorithms to mitigate potential vulnerabilities.

Following these best practices will help you establish a robust data encryption framework within ServiceNow, ensuring the protection of sensitive information.

Conclusion

In conclusion, GlideEncrypter is a powerful encryption tool in ServiceNow that enhances data security and protects sensitive information. By utilizing GlideEncrypter, you can encrypt and decrypt data, secure Password2 fields, and leverage the Scoped Decrypt feature for controlled decryption. Remember to follow best practices for data encryption to establish a comprehensive security framework within ServiceNow.

FAQs

1. What is GlideEncrypter? GlideEncrypter is an encryption tool in ServiceNow used to secure sensitive information by encrypting and decrypting data.

2. Why is GlideEncrypter important in ServiceNow? GlideEncrypter plays a vital role in ensuring data security within ServiceNow, protecting sensitive information from unauthorized access.

3. How can I encrypt data using GlideEncrypter? To encrypt data using GlideEncrypter, create an instance of the GlideEncrypter class and use the encrypt() method with the desired value.

4. Why is it necessary to encrypt Password2 fields? Encrypting Password2 fields adds an extra layer of security, protecting user passwords and credentials from being accessed in clear text.

5. What is Scoped Decrypt in ServiceNow? Scoped Decrypt is a feature in ServiceNow that allows controlled decryption of values within a specific scope, ensuring data security and access control.

[SNOW46]

Hi,

How can we use this for PII Data encryption of Catalog Variables?

Thanks