Hope you are doing fine. In this tutorial we will be looking into ServiceNow interactive filter. In this tutorial we will be looking into : 1. What is ServiceNow interactive filter 2. How we can implement it out 3. How we can add it to dashboard 4. How we can make interactive filter communicate with the Reports
Lets first try to understand what is ServiceNow interactive filter Interactive Filter : Interactive Filters allow you to filter report widgets directly from a homepage or dashboard without modifying the reports. You can create an interactive filter and add it to a homepage or dashboard as a widget. Selecting a value in the Interactive Filter widget filters the data in report widgets on the homepage or dashboard. On dashboards, selected filters are saved for each user and applied automatically next time that user views the dashboard. You can create Interactive Filters for multiple field types.
Custom interactive filters:
As an administrator, you can create scripted interactive filter widgets to provide advanced filtering options on dashboard reports.
With a custom interactive filter, you can control aspects of the filter interface and filtering logic. Create filters that fit your specific needs. Custom interactive filters include filters that perform multiple, common filtering operations with a single click.
Custom filters are scripted System UI Widgets that use the DashboardMessageHandler JavaScript class to define and publish report filters.
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