Shortening any URL of ServiceNow by using API

[saikrishna_12]

var request = new sn_ws.RESTMessageV2();

request.setEndpoint('https://devxxxxxx.service-now.com/api/now/tinyurl');  //change that devxxxxx to your instance domain

request.setHttpMethod('POST');

//Eg. UserName="admin", Password="admin" for this code sample.

var user = ‘id’;

var password = 'password’;  // you can create a user with no roles also we just need some ServiceNow instance user

var body={};

body.url='https://devxxxx.service-now.com/sys_user.do?sys_id=6841a85a2f095110c083d0ccf699b6e8&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null';  //url that need to be shortened

request.setBasicAuth(user, password);

request.setRequestHeader("Accept", "application/json");

request.setRequestHeader('Content-Type', 'application/json');

request.setRequestBody(JSON.stringify(body));

var response = request.execute();

gs.info(response.getBody());  // you will get JSON of url

[ShubhamGarg]

Hello Skk,

Following URLs should be helpful:

Enable tiny URL support (servicenow.com)

Constructing Tiny URLs - Now Platform - Question - ServiceNow Community

Mark this comment as Correct/Helpful so that other can also refer.

Regards,

Shubham

[Appli]

Hi, is it a question or guidance how to shorten URL?

I executed the script but it returned to me exactly the same body.url (that was supposed to be shortened).

Hope it helps

[Appli]

Hi, I passed URL of the 3k length (above 1024 allowed symbols), script returned to me the same 3k URL + sysparm_tiny attribute&value at the end. Is it how it is supposed to be? I assumed tiny API is supposed to shorten URL rather than extend it, no?

Hope it helps