The CreatorCon Call for Content is officially open! Get started here.

Omender Singh
Tera Guru

Hello ServiceNow Ninjas,

Today we are discussing one of the demanding ask in the service catalog, basically all the below questions - 

  • Submit catalog item using script?
  • How to create RITM through script ?
  • Create request item from script?
  • Submit catalog item via script?
  • How to submit an existing catalog item from a script in Workflow?
  • How to submit a catalog item automatically?
  • Submit a Catalog Item via Business Rule?

 

This can be easily sorted out by one of the APIs provided by ServiceNow - Cart.

The below video is a demonstration of step by step use of Cart API.  - Click Here

 

Please mark helpful if helpful.   Click Here

 

The demo script is attached.  Click Here

Comments
Ben42
Tera Contributor

Hi @Omender Singh ,

 

Thanks for sharing but this does not work for scoped application, can you provide the sample script or video for submitting catalog item when a ticket in scoped application is updated?

 

Thanks,

Ben.

Version history
Last update:
‎04-07-2022 08:10 AM
Updated by: