Omender Singh
Tera Guru

Hello ServiceNow Ninjas,

Today we are discussing one of the demanding ask in the service catalog, basically all the below questions - 

  • Submit catalog item using script?
  • How to create RITM through script ?
  • Create request item from script?
  • Submit catalog item via script?
  • How to submit an existing catalog item from a script in Workflow?
  • How to submit a catalog item automatically?
  • Submit a Catalog Item via Business Rule?

 

This can be easily sorted out by one of the APIs provided by ServiceNow - Cart.

The below video is a demonstration of step by step use of Cart API.  - Click Here

 

Please mark helpful if helpful.   Click Here

 

The demo script is attached.  Click Here

Comments
Ben42
Tera Contributor

Hi @Omender Singh ,

 

Thanks for sharing but this does not work for scoped application, can you provide the sample script or video for submitting catalog item when a ticket in scoped application is updated?

 

Thanks,

Ben.

Version history
Last update:
‎04-07-2022 08:10 AM
Updated by: