📜 The Tale of the Forgotten Emails
In the vast digital kingdom of ServiceNow, a diligent administrator named Nik found themselves drowning in an ocean of unwanted emails. Their inbox, once a place of order, was now a chaotic mess filled with spam and unsolicited messages. Determined to restore peace, Nik set out on a quest to master the art of 📧 Email Address Filtering.
Armed with knowledge, Nik ventured into the hidden corridors of 📂 System Mailboxes > Administration > Email Address Filters. With steady hands, they clicked New, crafting a powerful spell—a filter to separate the worthy from the unwanted.
They named their creation, selecting ✅ Whitelist as its core, allowing only trusted domains to pass through. With a wave of their digital wand, they unlocked the 🌍 Domains field and inscribed the sacred symbol *, permitting only pre-approved entities to enter. To protect the kingdom from the trickery of the untrustworthy, Nik added an exception: postmaster@* and mailer-domain@*, ensuring their realm remained undisturbed by mischievous senders.
But their work was far from over. Knowing that the true power lay within the 📑 System Address Filters, Nik journeyed further. With precision, they crafted another safeguard, mapping it to the previously created email address filter. With each setting—Active: checked Type: Inbound, Application: Global, Default: set—the shield against spam grew stronger. With one final click of 📤 Submit, Nik's fortress was complete.
Eager to test their new defenses, Nik observed as an email from postmaster@domain.com arrived, only to be ignored. They checked the logs and saw the victorious message: "Email set to ignored because of disallowed from address"—a clear sign of success.
But Nik knew the fight against unwanted emails was an ongoing battle. They sought out ancient knowledge, reading through 🔍 Email Spam Scoring and Filtering and implementing ⚙️ Email Filters to refine their system. Over time, the realm of ServiceNow flourished, free from the scourge of unwanted messages.
The kingdom was once again at peace, and Nik, the guardian of the inbox, stood tall, knowing that as long as they wielded the power of Email Filters, order would reign supreme.
🏁 The End.
