workflow build

[Santosh Kallim1]

1> 1st task created
2> when 1st task closed then 2nd task and change request will be created
3> 3rd task created when <2> 2nd task and change request closed (When change request closed, automatically 2nd task should be closed) then 3rd task will be created.
If anybody tried to close 2nd task before closure of change request then error should pop up(Task will be closed automatically when change request closed, please close the change request which is related to current request).

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Since two table involved in this workflow I am facing difficultly, can anybody help..?

[JohnQ1]

Hi Santosh,

The create task that you have for the change, should probably be a run script to create the change and place it between the first and second task.  You could probably use the script from a UI action that creates a change as an example.  You should probably create a variable to show the associated change task in your 2nd task.  

Then you will need to add a catalog client script that alerts that this task can not be closed, it will be closed by the change request. 

For the change request, you will need to setup an after business rule that checks for catalog tasks associated to the change request and set it to closed.  

Hope this helps.

Regards

John Quinonez