A good architectural principle is to understand Out Of the Box Deployment, with a good grasp of Out of the Box Deployment we can improve and maintain the quality of our ServiceNow instance. This inturn will minimize any risk and decrease technical debt.
Benefits Out of the Box Deployment
>Swift ROI
Swift ROI is delivered using ServiceNow & Industry leading best practices.
>Ease Of Upgrade
It is important to leave a Platform that is upgradeable, manageable and fully supported.
>Platform Exploitation
Allows you to exploit new functionalities as they are released by ServiceNow.
What does Out Of the Box mean?
Out of the box means, utilizing ServiceNow core processes, the state models, tables, structures, business rules, script includes and definitions. Using these as the base will protect for the future.
What does Out Of the Box not mean?
Remember Out of the box, does not mean there is no configuration implemented. It means configuration within the boundaries of the core design, utilizing ServiceNow leading practices both process and technology wise.
How can I control Out Of the Box?
Ensure any deviation has a Capex and Opex impact assessment before it is undertaken. Healthscan from your ServiceNow Project team or representative can also be used to measure attainment to Out of The Box principles.
