403: You do not have permissions to access this page while accessing landing page

Swathi P
Tera Guru

Hi Everyone ,

 

I have a scope application development where i am trying to build Agent Workspace through UI Builder. I created variant for the landing pages and selected the audience in variant settings built when i logged in as user i am getting below error. Please suggest what has to be done for this issue.

find_real_file.pngThanks & Regards

Swathi Padighar

1 ACCEPTED SOLUTION

Swathi P
Tera Guru

Yes. the solution is found . Need to give the user canvas_user. Unless we give the role it wont work

View solution in original post

7 REPLIES 7

I'm also getting the same error .User is abraham and he is having itil_admin role while logging throws error. I have given the canvas _user role to seems not working for me .

Any idea on this Swathi?

staticCrash
Tera Guru

Though the adding role canvas_user did work, we did not want to grant that role to thousands of people.

 

Instead we created a ux route ACL.  For the page.

so say if our URL to the page was:

[instancename]/x/g/faceplate-search/faceplate

then the name of the ACL would be:

x.g.faceplate-search.faceplate

 

rodicapocriciuc
Tera Contributor

hello,  

I am having the same issue, but when I am logging from another computer the connection is performed succefully

Any thoughts? 

Thanks