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504 Upstream request timeout in sn_ws.RESTMessageV2

hacktd
Mega Guru

I am retrieving data from an google cloud functions API and this error happens recently. I've checked in sys_properties to find if there is an property limit my timeout in RESTMessage but nothing from my ServiceNow instance side.

2 REPLIES 2

Appanna M
Tera Guru

Hello @hacktd ,

 

Please refer the below URL:

 

https://www.servicenow.com/community/developer-forum/how-to-increase-the-timeout-for-a-rest-response...

 

Please Mark My Answer as Helpful and Accept as Solution, if you find this article helpful or resolves your issue.

Hi @Appanna M , your answer is very helpful at the moment but things are not unsure right now because when I follow the guide it seems it gets rid of error 504 but HTTP Status code 0 are returned every time I make a request.