A user is complaining that they are seeing a blank page

[MaitriG]

A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?

• A. Create New module has a broken link
• B. Known intermittent issue with UI15
• C. User should be using Chrome instead of Explorer for their browser
• D. User has read role, but not the write role on the Inventory table
• E. User session has timed out

[Dr Atul G- LNG · Accepted solution]

Hi @MaitriG 

 User has read role, but not the write role on the Inventory table

[Dr Atul G- LNG · Accepted solution]

Hi @MaitriG 

 User has read role, but not the write role on the Inventory table

[Bhuvan · Accepted solution]

@MaitriG 

Answer is D. User has read role, but not the write role on the Inventory table

In order to create new records, user must have write role and as per question, they have only read role and cannot create new records.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan