Ability to lock a servicenow record for a user at a time
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2023 07:54 PM
Hello All,
I trying to achieve the below requirement for one of the custom table form in Servicenow.
When a user opens the record form in the table,
Then I want the system to lock the form for other users so that only 1 person can edit the form at a time.
And
When I am done with the task then I must have the ability to release the access of the task so that other users can access the form and work on it
And
When I have released the access to the form then I want the changes that I have done to be saved for other users to be see the changes.
And
When the form is locked other users must see the data in the form as readonly.
AC2:
Given that I am itil_admin
Then I want an ability to force release a form that is locked by a user.
When I force release a form then the form will be editable to other users and the work done the other users who had locked it will be lost.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-10-2025 01:10 AM
Did you find a solution for this?