I wonder if there is a better place for me to post my Istanbul upgrade-related questions?Anyway, I have an On-Call Assign (Current) Business Rule that goes and looks at the on-call calendar for the Assignment Group in the Incident and then adds the p...
bawiskarHello All,How can I parse the json and check whether it has null value or 'value' is not added..e.g.,When the value is null [{"number":0,"fields":[{"min":100000,"max":9999999999,"label":"","type":"number","value":null}]},{"number":1,"fields":...
Hi,I need to show an error message after clicking the UI Action button. It's displaying the error message but disappearing after 1 second.How to show the error message after refreshing the page ?ThanksRam
Hi All,I have got a requirement to set priority value based on Impact and Urgency for Problem table. I have implemented using data lookups. I am curious to know what happens if I write business rule for the same with few modifications? Will the busin...
Hi All,I have a requirement where I need only four Categories and their few respective Catalog Items to be visible on Service Portal. The categories also include content Items.Below are the two scenarios of the requirement.1) I have used an Icon Li...
Looking to do some house keeping. We have to Query all RITM's that are in fulfillment or fulfilled stage and fulfilled (u_fulfilled_time) time is empty. From RITM we need to query the associated catalog tasks (sc_task), where state is 'work complete'...
I am receiving an error in my QA environment when running a fix script . When running in DEV there isnt an issue. Is there a setting thats disabled ? Even running as a background script it wont run but there arent any errors in the log.Resource...
We import our users from our Active Directory.Is there a way to automatically add users to a group based on their department?Thanks and happy Friday!Rick ForristallGoodwill of Central Arizona
May you can give me some advice I`m lost again there is a custom table within application, the table extended from request table. All looks so far, expect the work notes field is not editable . see screenshot.What is done: With ACL read and write rig...
Hi Can somebody please throw some light on contextual security , how it differs from simple security , any use case when you have used it ?TIA
Hello,I am new to ServiceNow and Javascript. I am having hard time in retrieving glide records from array:This is the code i have. I ran it as a background script.I would like to retrieve the all the columns from the record. I tried in many ways, but...
Hi All,I have a requirment in which when i click a button a user is inserted in approval table , a default attachment is added to it and a mail is triggered.My notification is build in a scoped application and my UI action is in Global application.Th...
OK Team,I need some help urgently. One of the customer needs a set of users to automatically get authenticated without using SSO.Basically the requirement is that a set of users get an email and when they click the email id (which is their user id )i...
Hey guysSeems to be small one but confuses me a little. We have list of user accounts who were terminated in our company and their accounts ( associated groups )were removed at AD level. However we still see the accounts in SNOW in locked out/disable...
I created a table that has a list of item descriptions, in which I only want certain descriptions to be displayed based on the category. I submitted a previous question and it was suggested to use reference qualifiers. So I did, now the dilema is one...
