I have come to the conclusion that my search skills must be lacking as I searched every way I could think of and could never find the solution to my problem. I had to go to Google and searched for hours until I came across this article: Updating Ac...
We've used the script below to set all fields read only for Catalog Task and Requested Items. However, we need one variable to be editable and all others read only. the variable is "customer_phone" that we need to NOT be read only. Normally how I'v...
Hello Everyone, I was hoping to customize the view for mobile devices via media queries but ran into an error where my pages would refuse to load until I removed the query from the CSS. I've been storing my media queries on the Page Properties. Her...
Hi All,I am working on the Service Portal and the multi line text variable should be auto sized based upon the content.And i found that we have an article for this and seems to be known issue.Refer - ServiceNow KB: In Service Portal, a multi-line tex...
Hi All, I am trying to get concurrent users logged into the instance, please help. Thanks SPS
Hi ServiceNow Gurus, In have 2 fields: u_field_a is a text field, u_field_b is a true/false field by default, u_field_a contains a value (ex. "string") and u_field_b is true what i want to achieve is to clear u_field_a when u_field_b is set to false....
Hi friends,What is CMDB discovery and what is the difference between CMDB and CMDB Discovery ?Thanks in Advance.
Hi All,We currently have an excel spreadsheet that we use for our customers to raise a certain request to us. This spreadsheet has around 35 columns and each of these need to be filled out. They can then fill this out multiple times (i.e. multipl...
First of all - I absolutely love the new service portal, It is light years ahead of the old CMS portal. For me, the only down side is Order guides.Has anyone come up with any better - more user friendly and faster solutions for rendering order guides...
Hi All I need to query data from import set table by using imporset number and data is imported in importset row? is it possiable? i write query like this iam unable to get data var import_set_gr = new GlideRecord ('sys_import_set'); im...
Hello, Can anyone pleae help me out how to set any ITIL User with Default View even though if user change the view later when they come back or refreshed it should be set to Default View. Ex: ITIL User opens list of open incidents & with the help...
I got one ticket where user faced one problem that he cannot able to see the change ticket. Even he is in additional contact. I have checked from the access end..... its fine there. Where i need to check so that he can able to see the ticket
Hi ServiceNow Gurus, How can I set a True/False field (checkbox) to true (checked) by default on load? Thank you very much. Carlo
Hi Everyone, our team is developing a widget with widget-form embedded in a modal. Our code for it so far looks like this: <div ng-if="!c.list[0]"> <p class="h3">Fill out this questionnaire</p> <button class="btn" ng-click="c.newEntry()"> ...
we need to query incident table using REST GET method which usually yields more than 10,000 records. but i can only get 10,000 max records. How could I get all records from my table ? I have to do it in 1 query. Firstly, is this Possible ? if so plea...
