Hello all,This Community is huge and I'm a bit lost but in my Company we work with servicenow and we are a resolver team.We receive many tickets daily and someone have to be taking care and assigning the tickets to someone. Does anybody knows if Serv...
I'm probably missing something obvious here, but how can I find out which groups contain a particular role in Helsinki? When I look at the details of a role, the "related records" tabs show me which users have that role, but not which groups contain ...
Hi SNC,A little tweak here - I have created a UI action which I want to open a URL. As I have it built right now, it opens in a separaate tab of the browser, which is OK, but it would be much nicer if it could open in a popup window in the same brows...
Hi,For some operation i was working on the import sets and for some tables like problem and incident it is creating new records every time even though i set the coalesce filed for the number is true and choice action ignore ....for example if i have ...
Hi guys,I have a custom table where users can log their tickets. Now, our customer needs external users(not SNow users) to be able to log in a ticket on the table and also be able to attach some files while entering the record.How can I achieve this?...
Hi All,There is a catalog Item which has Date variable, while user selecting the date as 04-06-2016, its changes into 0007-08-06. And it's not consistent. To get the rid of this problem I have created another variable as single line text and copy the...
i have to show Warning Message: if request=='Remove Access' This will revoke all your access from the group and group associated access rightsClick OK to continue or Cancel to stay on the pagei wrote function onChange(control, oldValue...
Hi: Anyone know how to add a subheading in a record producer to group a bunch of fields? I tried the label type but it is the same font as the fields; so it doesn't look like a header. Thanks in advance!
I have a reference field called servers. This table contains information ip address and description. I want to be able to autopopulate ip address and decription.For example, in the hostname field I will select a server name, and after I select the se...
Hi ,I m trying to resolve an incident using restapi. This is what I have done.1) via rest api I have populated every field it needs for resolving an incident. (in my pay load I m not settings State : 6 . I have another request for resolving incident)...
I created a UI action that allows for the ability add a story from an individual incident the code is as followsvar story = new GlideRecord("rm_story");story.short_description = current.number + " - " + current.short_description;story.description = c...
I am trying to disable the submit button on a record producer based on the answer of a variable in a catalog client script.However, when you change this variable back to "--None--" the button still shows as disabled. When the variable is "--None--"...
Hi All,I have a string field (vendor) which needs to be incremented with a value(V-001 so on) this should be generated when ever a new record is created.Please let me know how I can achieve this?Regards,Lohitha.
Hi All,I have a requirement to show a record's short description instead of the number of that record. Let me elaborate the requirement a bit for better understanding.I have a reference field named "Release" in Change_Request Table and the reference ...
Hi I am trying to request Oauth token from Oracle SQL, Making an REST API call to authenticate and login into Dev instance and get the success response and should be able to retrieve the access token.when I do that from Oracle I am getting an error...
