Hi,Does anyone know a way for me to get a field value off a user form in angular?I have tried using a script action to put the field into the user session data and then used 'g_user.getClientData('field name');' to get the stored field data but this ...
Hello everyone,I am testing an outbound Web Service call to a 3rd party application. The web service works fine in SoapUI using "Global HTTP Settings" and WSS-PAssword Type of "PasswordText", but fails with "invalid username or password" using Basic ...
I am trying to add the Portal bookmark to all current users and any new users added to the system.I was able to add a Bookmark via System Definiton -> Bookmarks. I was able to add it to various users but I have to specify which user via the USER fiel...
Hi,I am having a very difficult time with figuring out what is causing a date variable to sometimes have a corrupted value (in this screenshot, 'Start Date' is a date variable on the catalog item: CMG Provisioning):I opened a ticket with HI support o...
I would like to create an OnChange Client Script for the Incident form. When the location changes I need the Configuration Item to be cleared out, this has to work before a save/update is done.Can someone help me write this as I am not good with scri...
My script is not working:var one = current.u_group.getDisplayValue();var gr=new GlideRecord('sysapproval_approver');gr.addQuery('document_id', current.sys_id);gr.query();if(gr.next()){gr.u_kb_group=one;gr.update();}
I have created 4 import sets for Asset Managers to bulk import/update assets from a spreadsheet.To give them access to use the import sets on a daily basis, I can give them the import_set_loader and import_transformer roles.But that gives them access...
I currently have the below business rule that searches the description field to find "Password: xxxxxxxxx" and removes the characters that follow the colon and replaces it with "Password Removed" So If I was to type "Password: TestPW!" the business r...
I recently came to our attention that users are unable to add attachments to closed incidents. I checked both client scripts and business rules and found a single client script that was disabling attachments ((BP) Hide Attachment LInk when Closed). I...
Is it Possible?
There is a button on the header of the OOB incident form "Manage Attachments" i would like to see the code. I don't know what its called in UI actions and i think it is part of the header. Does anyone know where to find the code to this button?
In script include, I want to call method dynamically. eg. in script include I have test1() and test2() are created, now I want to call either test1() / test2. Is there any possibility to call function dynamically in script include? Below is the scrip...
Hi,We can scheduled one report and checked omit if no record. If no data in the report it should not send any mail to the users. But it is not working as expected. Mail has been triggered and excel file with no data send to user mail id.can anyone gi...
We upgraded to Jakarta Patch 7, and now some of our forms(order guides) on ServicePortal are not loading. We noticed this error appearing in the error logs:JSONObject["short_description"] not found.: org.json.JSONException: JSONObject["short_descript...
Does the indexOf in Catalog Client Script work? This should be simple but it seems to fail at this code. Neither side of the if statement executes and no other code after this executes. I see no errors in the log. What am I missing? It's co...
