Hello All I am looking forward a way to implement the below functionality on my custom table in servicenow.
When I open a Record form in SNOW
Then I want the system to lock the form for other users so that only 1 person can edit the form at a time.
And
When I am done with the task then I must have the ability to release the access of the task so that other users can access the form and work on it
And
When I have released the access to the form then I want the changes that I have done to be saved for other users to be see the changes.
And
When the form is locked other users must see the data in the form as readonly.
AC2:
Given that I am ITIL Admin
Then I want an ability to force release a form that I locked by a user.
When I force release a form then the form will be editable to other users and the work done the other users who had locked it will be lost.
Let me know if anyone have any solution to implement the same in SNOW ?
