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About Approvers for Execution Plan Approval Tasks

Ryota
Tera Guru

I added an approver to the execution plan approval task in the service catalog, but when I execute the catalog item, the approver set in the execution plan approval task does not appear in the approver tab of the task. Do I need any additional settings?

1 ACCEPTED SOLUTION

sourav1999
Mega Guru

• Execution plan approval tasks require an approver.

• The approver is the person responsible for approving the execution plan before it can be executed.

• The approver is typically a manager or supervisor with the authority to approve the plan.

• The approver can be set up in the Execution Plan Properties form.

• The approver can also be set up in the Execution Plan Template form.

• The approver can be changed at any time during the execution of the plan.

 

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1 REPLY 1

sourav1999
Mega Guru

• Execution plan approval tasks require an approver.

• The approver is the person responsible for approving the execution plan before it can be executed.

• The approver is typically a manager or supervisor with the authority to approve the plan.

• The approver can be set up in the Execution Plan Properties form.

• The approver can also be set up in the Execution Plan Template form.

• The approver can be changed at any time during the execution of the plan.

 

For asking ServiceNow-related questions try this :

For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.

Link - https://nowgpt.ai/

 

For the ServiceNow Certified System Administrator exams try this :

https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER