We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

About Approvers for Execution Plan Approval Tasks

Ryota
Tera Guru

I added an approver to the execution plan approval task in the service catalog, but when I execute the catalog item, the approver set in the execution plan approval task does not appear in the approver tab of the task. Do I need any additional settings?

1 ACCEPTED SOLUTION

sourav1999
Mega Guru

• Execution plan approval tasks require an approver.

• The approver is the person responsible for approving the execution plan before it can be executed.

• The approver is typically a manager or supervisor with the authority to approve the plan.

• The approver can be set up in the Execution Plan Properties form.

• The approver can also be set up in the Execution Plan Template form.

• The approver can be changed at any time during the execution of the plan.

 

For asking ServiceNow-related questions try this :

For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.

Link - https://nowgpt.ai/

 

For the ServiceNow Certified System Administrator exams try this :

https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER

View solution in original post

1 REPLY 1

sourav1999
Mega Guru

• Execution plan approval tasks require an approver.

• The approver is the person responsible for approving the execution plan before it can be executed.

• The approver is typically a manager or supervisor with the authority to approve the plan.

• The approver can be set up in the Execution Plan Properties form.

• The approver can also be set up in the Execution Plan Template form.

• The approver can be changed at any time during the execution of the plan.

 

For asking ServiceNow-related questions try this :

For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.

Link - https://nowgpt.ai/

 

For the ServiceNow Certified System Administrator exams try this :

https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER