About Customer service application scope Visibility

[Dinesh87]

Hello Everyone

I need to be in the Customer Service application scope to do some work but it appears they have no ability to change application scope.
I tried using the ‘delegated developer’ role, who is an Editor, and he can see the ‘Application scope’ icon but it only shows Global as available.

Is there a way to allow him to have access to the Customer Service application scope?

Basically, the outcome I required is As Global Application is visible, I want to see Customer service application as well but we shouldn't give role as admin.

If anyone have idea about this please share me the answer ASAP. Please check the attached image as well.

Thanks!

Dinesh

[mania]

Hi @Dinesh87 ,

I am facing the same issue with accessing the Customer Service application scope.

Have you found any solution for this? Please let me know if there is any approach to achieve access to the Customer Service scope without providing admin rights.

Your guidance on this would be greatly appreciated.

Thanks!