About MID Server compatibility

__ __2
Tera Expert

Is there compatibility between the Vancouver version of the instance and the Tokyo version of MID Server?
I am concerned about whether communication using Rest API is possible.

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @__ __2 

basically the MID server version MUST be the same as the ServiceNow instance version, otherwise there is no guarantee that everything is working fine. So the question is not "Is there compatibility between the Vancouver version of the instance and the Tokyo version" (it is not!) but why your MID server cannot upgrade automatically to the latest instance version by itself.

Maik

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2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @__ __2 

basically the MID server version MUST be the same as the ServiceNow instance version, otherwise there is no guarantee that everything is working fine. So the question is not "Is there compatibility between the Vancouver version of the instance and the Tokyo version" (it is not!) but why your MID server cannot upgrade automatically to the latest instance version by itself.

Maik

Because the MID Server does not have access to the Internet, it will not update automatically.
I understand that they are not compatible. thank you.