About record search in Application Menu

[Kentaro Numata]

Hello, It's Kentaro.

I created an incident form in Record Producer.
And I created an application module to display the created records.

But there is a module that I don't know how to implement.
There are two modules: "Waiting for your reply" and "Waiting for user's reply".

"Waiting for your reply" is Assigned to yourself and the last commenter is the user.
"Waiting for user's reply" is Assigned to yourself and the last commenter is yourself.

"Assigned to yourself" could be implemented with JavaScript in the attached image.However, I don't know how to implement "The last commenter is the user" and "The last commenter is yourself".

Thanks,
Kentaro.

[AnveshKumar M · Accepted solution]

Hi @Kentaro Numata 

You can write a Client Callable Script Include, which will  check for the journal entries and classifies whether it is the user or fulfiller who commented (additional comments) last and return the sys_ids. So you can call that using javascript.

But this would impact the performance as it has to perform these queries every the reloads the page.

Let me know if you need more help on this