About the cause that "Found a local update that is newer than this one"

d-aizawa
Kilo Sage

Hi.

I'm trying to put the content implemented in the development environment into an UpdateSet and move it to the verification environment.

However, after selecting the "Retrieve Completed Update Sets" button, I got the error "Found a local update that is newer than this one".

As a workaround, I checked the official documentation and selected [Accept Remote Update] to update the version of UpdateSet.

However, this error occurred even though it was not updated in the verification environment, so I'm wondering why it occurred.

Could you please let me know if you have some sample cases about the cause of this error?

Thank you!

1 REPLY 1

Harish KM
Kilo Patron
Kilo Patron

Check the HI knowledge article below about this

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0861162

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864599

Regards
Harish