About the file size limit change

[yuchen zhang]

Hi everyone, I am using an API called attachment file to upload files to servicenow, but when the file size exceeds 150MB, it shows an error message. Is there any way to change the file size limit?

Thanks in advance.

[Allen Andreas]

Hi,

You can review your system property for attachments and see if you need to increase the size.

As an additional thing to mention, please be careful posting stuff like what you did as the username and password to include your PDI URL is in the link so someone could take that and try to use it, etc. Even if you enabled web service only user, etc. they could still use web services with that info, so I'd censor it out in the future.

[yuchen zhang]

Thank you for your reply！
May I ask which system property to modify?

[Allen Andreas]

Hi,

Please refer to the documentation located here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718101