Access Issue: User Without Roles Cannot Read Custom Table Data

[Erica2]

I created a List Collector variable to retrieve records from a custom table, applied read ACLs at the record level, and assigned the public role. Why are users without any roles—and even those with the ITIL role—still able to see the data?

Any suggestions or insights would be greatly appreciated.

Thank you

[Ankur Bawiskar]

@Erica2 

does itil role contain that custom role?

Is there any other ACL on table of type Table.None READ which is allowing access?

Try to debug using access analyzer

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If my response helped please mark it correct and close the thread so that it benefits future readers.

[Erica2]

Hi @Ankur Bawiskar 

does itil role contain that custom role?

•    I do not see any custom role

Is there any other ACL on table of type Table.None READ which is allowing access?

• Only one Table.None Read assigned to public role

Try to debug using access analyzer

[Ankur Bawiskar]

@Erica2 

definitely something is allowing.

I could see the read ACL is passed, can you share that custom Read ACL on your table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Erica2]

@Ankur Bawiskar 

Here you go.  Thank you