Not able to create and update button on playbook activity page
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3 weeks ago
I'm working on playbook. I have configured a playbook on Contact table. Have configured a record generator to trigger that playbook. I want to rename the buttons appearing on playbook pages i.e, Record generator page, other pages. Please let me know how can i rename it.
Have checked that the configuration of the button is present in sys_declarative_action_assignment table. However I'm not able to to edit the same, getting a message that "This item is read-only based on its protection policy.". Please let me know where I can find those policies configured to restrict it, so that I can make changes accordingly. I am also not able to create any new button in playbook activity page. Is it possible to create button on Playbook activity page
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3 weeks ago
Only if you duplicate it and create your own version of it, making it your own and not getting any updates when the OOB one(s) are updated.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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3 weeks ago
please share screenshot
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
