Access to a module in washington turned off, and security access to turn it back on removed.

[Salvatore Cecer]

In washington, I am now getting:

Access Denied to cryptographic module 'global.com_snc_core_automation_glideencrypter'
For guidance on this issue, please have your Security Admin refer to KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1112530 : no thrown error

And all the roles required to turn this back on are unavailable to me.  And I don't have a HI id, so I am not allowed to ask for support to correct this security clustertruck.

Very high frustration level. How do I get this total fail scenario resolved, please?

[Salvatore Cecer]

And additionally, I have no access to the referenced KB, either, another "thanks" for nothing, ServiceNow.

[Sumanth16]

Hi @Salvatore Cecer ,

Are you checking this in PDI ?

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Salvatore Cecer · Accepted solution]

I was able to get around it, found a solution, thanks for looking.

[Forrest Falk]

How did you get around this?