Access to Service Portal

Nataliia_Lova
Tera Guru

The "Finance Request" Application was created from Task table.

Who can explain to me why my end user only has access to Employee center and not to the Service Portal?

Screenshot 2024-01-29 at 17.39.19.png

 

1 ACCEPTED SOLUTION

It is showing in your favorite, if you click on portal is it opening any form?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nataliia_Lova 

 

End user can access Service Portal via suffix like this

 

devxxxx.service-now.cpm/Suffix

 

This suffix is you can get from :

LearnNGrowAtul_0-1706544132005.png

and if you need access portal module

 

LearnNGrowAtul_1-1706544195862.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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How can I reach Module Portals

LearnNGrowAtul_0-1706545908458.png

 

 

But make sure you have required roles to access this module. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I have no accessScreenshot 2024-01-29 at 18.47.04.png