Access to this content denied based on report_view ACLs

sparkles
Tera Contributor

Hi,

 

After we upgraded to Utah users unable to see reports they have access to. The reports from incident table and I added them to report_view under ACL incident.*, incident_task and  incident. Still no luck. Any idea?

 

Thanks,

S

4 REPLIES 4

jMarshal
Mega Sage
Mega Sage

try adding for some related and/or extended tables report_view ac too - sys_user, task, etc

New Developer_S
Giga Sage

Are you able to find a solution to this ? Can you please post it ?

Hristo2
Tera Contributor

- After the upgrade it seems that the report_view ACLs can't be disabled and have to be updated
- Updated the ACLs for incidents, tasks, change requests and requested items (only read ACL's), so now the users are able to see the reports.
NOTE: you should update the ACL's for the tables that we are using (incidents, tasks, change requests and requested items). If you are using different tables you should update the ACL's for them too.

Harish Kota
Kilo Sage

Hi @sparkles 

 

Create a system property as per the below screenshot to resolve your issue.

 

HarishKota_0-1696417800383.png

 

Kindly Accept as Solution/Hit like if the above solution works for you.

 

Thanks,

Harish Kota