Access to this content denied based on report_view ACLs

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08-14-2023 07:28 AM
Hi,
After we upgraded to Utah users unable to see reports they have access to. The reports from incident table and I added them to report_view under ACL incident.*, incident_task and incident. Still no luck. Any idea?
Thanks,
S
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08-14-2023 07:32 AM
try adding for some related and/or extended tables report_view ac too - sys_user, task, etc
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09-26-2023 03:37 AM
Are you able to find a solution to this ? Can you please post it ?
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10-04-2023 03:16 AM
- After the upgrade it seems that the report_view ACLs can't be disabled and have to be updated
- Updated the ACLs for incidents, tasks, change requests and requested items (only read ACL's), so now the users are able to see the reports.
NOTE: you should update the ACL's for the tables that we are using (incidents, tasks, change requests and requested items). If you are using different tables you should update the ACL's for them too.
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10-04-2023 04:10 AM
Hi @sparkles
Create a system property as per the below screenshot to resolve your issue.
Kindly Accept as Solution/Hit like if the above solution works for you.
Thanks,
Harish Kota