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Access to this content denied based on report_view field ACLs

Med99
Tera Contributor

I have a report based on the import_log table that I want to share with a user who is part of a specific group.

I performed the following steps:

 

- Shared the report with the group.

- Created a custom role and assigned it to the group.

- Created both read and report_view ACLs on the import_log table, and included the custom role in both.

 

However, when I impersonate a user from that group, I still receive the error: "Access to this content denied based on report_view field ACLs." From my perspective, all required configurations seem to be in place. What could be causing this issue? Thank you

4 REPLIES 4

Meet Mewada
Tera Expert

Did you verify "Decision Type" field in ACL?

There was a "Deny Unless" ACL on this table, but even after deactivating it, I still get the same error.

Mohammad Danis1
Giga Guru

Hi @Med99 ,
Can you please share the screenshot of both the ACL's you created.

Regards,
Mohammad Danish

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Med99 

Only import_log table is used in reporting?

Did you try giving import_admin role to that user and see?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader