Access to this content denied based on report_view field ACLs
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07-07-2025 02:23 AM
I have a report based on the import_log table that I want to share with a user who is part of a specific group.
I performed the following steps:
- Shared the report with the group.
- Created a custom role and assigned it to the group.
- Created both read and report_view ACLs on the import_log table, and included the custom role in both.
However, when I impersonate a user from that group, I still receive the error: "Access to this content denied based on report_view field ACLs." From my perspective, all required configurations seem to be in place. What could be causing this issue? Thank you
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07-07-2025 02:39 AM
Did you verify "Decision Type" field in ACL?
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07-07-2025 03:04 AM
There was a "Deny Unless" ACL on this table, but even after deactivating it, I still get the same error.
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07-07-2025 03:14 AM
Hi @Med99 ,
Can you please share the screenshot of both the ACL's you created.
Regards,
Mohammad Danish
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07-07-2025 03:30 AM
Only import_log table is used in reporting?
Did you try giving import_admin role to that user and see?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader