Accessing Catalog item variable in Notification message
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‎06-12-2017 10:38 AM
I m using "Notifications" in my catalog item workflow. I m trying to add the variable which i selected in my catalog item like the below one but it doesnt work...
${request.variables.select_the_macro}
Also how to add link to an external catalog item from the notification message....
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‎06-12-2017 10:45 AM
assuming your notification is on the requested item table.. and you are using oob catalog items... try using
${current.variables.variable_name}
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‎06-12-2017 11:39 AM
If I want to provide a link to an external catalog item, how could i make a link??
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‎06-12-2017 11:42 AM
And in addition, if i want to make call to the service now table, is it possible, with the variable values?
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‎06-12-2017 11:42 AM
ok need a little clarification are you talking about the requested item <the item record that was created> or to the catalog item <so they can order a new one>