Accessing Catalog item variable in Notification message

[kailashthiyagar]

I m using "Notifications" in my catalog item workflow. I m trying to add the variable which i selected in my catalog item like the below one but it doesnt work...

${request.variables.select_the_macro}

Also how to add link to an external catalog item from the notification message....

[SanjivMeher]

A better format is

https://your-instance.service-now.com/nav_to.do?uri=com.glideapp.servicecatalog_cat_item_guide_view....

[TrenaFritsche]

Hi Kailash,

${current.variables.select_the_macro} should work.   To include the catalog item, use ${URI_REF} and it will make a link in your notification of the Number of the ticket from the table of the notification.

Thanks,

Trena