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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum KB articles not searchable in the Portal KB articles are searchable in the native ServiceNow UI using their short descriptio... Read More Developer forum Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Developer forum AI Agents are missing after upgrade In AI Agent Studio after upgradeWe are getting a message “20 rows removed from this... Read More Developer forum How to configure the workspace form header How to configure this header in the form in workspace highlighted in below screensh... Read More Developer forum Customizing the Preview View for "Document ID" Field on Approval Table without sys_popup Hello all.I have a que... Read More Developer forum Cross-scope- access error om Engagement memo(sn_audit_advanced_engagement_mem)when saving the record Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More HRSD events Live Webinar | How to Make AI Work for People: A 3-Part Executive Exchange Series How to Make AI Work fo... June 10-June 24, 2026 8:00 AM https://info.servicenow.com/EX-Acquisition-Series.html?referenceSource=community Read More Suisse Romande SNUG 17th SNUG Suisse Romande – 11 June 2026 – Agenda complete Dear SNUG members, I a... June 11, 2026 12:00 AM Nations Business Center, Rue du Pré-de-la-Bichette 1, Geneva, Suisse Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Knowledge Workflow show "Pending - Not Started"

I am creating Knowledge Articles  using different article templates. When I select the Standard template, the Workflow field shows "Pending - Not Started".However, when I use other templates (like KCS Article or Incident KCS Article), the Workflow fi...

  • Question

KB articles not searchable in the Portal

KB articles are searchable in the native ServiceNow UI using their short description, but in the portal, some articles do not appear when searched using the same terms, although they can still be found using their KB number. Please help.

  • Question

AWA Issue - case assignment

Hi Community,I have configured Advanced Work Assignment (AWA) with strict skill-based routing for the queue Carrier SEA cases. The setup is based on the following conditions:HR Service: OnboardingHR Subservice: New Hire/RehireRequested Country Code: ...

  • Question

Query on LDAP Integration

The users and groups have already been imported into the ServiceNow instance by a LDAP server.Requirement is that we need to edit the Groups LDAP OU definitions to bring new groups into sys_user_group and add membership without creating new users in ...

  • Question

AI Agents are missing after upgrade

In AI Agent Studio after upgradeWe are getting a message “20 rows removed from this list by security constraints”.Tried all community posts but not resolvedanyone encountered same issue and resolved please share your thoughts

  • Question

Instance Scan Linter Check Rhino Error

I'm trying to create a linter check to scan for client scripts on a fresh Australia PDI but am always getting the following Failure.Rhino error: missing ; before statement I've stripped the linter check script to a barebones version to see if I still...

  • Question

Advanced Work Assignment- Agent Capacity

Hello All, I am trying to implement (Advanced Work Assignment)AWA for HR case assignment. But I can see that Agent capacity is getting refreshed every 5 mins to 0 automatically and the work items in the queue are assigned to the Agent is already at m...

  • Question

Resolved! Add due date in Portal

Hi all, I need to add Due date field in Portal. I want it after caller and priority. Is that feasible? for both RITM and Incident. 

  • Question
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