ACCOUTN ACTIVATE

[allipudisri]

Hi Servicenow Team,

                                            my instance iis not activated please activate.i don't know what is the reason 

[Dr Atul G- LNG]

Any screenshot?

or you are in waiting list

Don't worry; this is quite common these days.

Over the last few days, I have seen many community members experiencing delays when requesting a PDI. In some cases, the waiting time has been 6–7 days, even for lower ServiceNow versions.

You can try requesting a lower-version instance, such as Zurich or earlier, and then upgrade it to the latest release. The upgrade process typically takes around 3–4 hours.

For now, patience is the key, as PDI availability depends on overall demand and infrastructure capacity.

or getting error

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[Aditya_hublikar]

Hello @allipudisri ,

This is quite a common situation nowadays. I also received my Zurich PDI after almost one day. I would suggest waiting for some more time. If it's still not available, you can try requesting a lower version instead.

https://www.servicenow.com/community/community-central-forum/pdi-waitlist/m-p/3464572

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya