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02-16-2024 09:44 PM
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02-16-2024 10:31 PM
The ACL condition incident_stateNOT IN7,8^EQ is a condition used in ServiceNow to control access to data. Here's what it means:
- incident_stateNOT IN7,8: This part of the condition checks if the state of an incident is not in the states represented by the numbers 7 and 8. In ServiceNow, different numbers represent different states of an incident. For example, 7 usually represents 'Closed' and 8 represents 'Canceled'.
- ^EQ: This is an operator used in ServiceNow to combine conditions. It stands for 'AND'. So, if there were another condition after this operator, it would mean that both conditions need to be true.
So, in summary, this condition checks if the state of an incident is neither 'Closed' nor 'Canceled'. If there were another condition after the ^EQ operator, both this condition and the next one would need to be true for the ACL to grant access.
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https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER
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02-16-2024 10:13 PM - edited 02-16-2024 10:34 PM
Hi @CV1 ,
Please see the meaning of EQ:
EQ = End Query.
NQ = Next Query.
For more information, you can refer to the "In encoded queries, what does "EQ" signify?":
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564887
If my answer has helped with your question, please mark my answer as accepted solution and give a thumbs up.
Regards
Jyoti Jadhav
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02-16-2024 10:15 PM - edited 02-16-2024 10:18 PM
Hello @CV1 ,
In OOB instance incident state 7 and 8 refers to Closed and Cancelled and EQ means End Query.
If my response is helpful, please indicate it by selecting "Accept as Solution" and " Helpful."
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02-16-2024 10:31 PM
The ACL condition incident_stateNOT IN7,8^EQ is a condition used in ServiceNow to control access to data. Here's what it means:
- incident_stateNOT IN7,8: This part of the condition checks if the state of an incident is not in the states represented by the numbers 7 and 8. In ServiceNow, different numbers represent different states of an incident. For example, 7 usually represents 'Closed' and 8 represents 'Canceled'.
- ^EQ: This is an operator used in ServiceNow to combine conditions. It stands for 'AND'. So, if there were another condition after this operator, it would mean that both conditions need to be true.
So, in summary, this condition checks if the state of an incident is neither 'Closed' nor 'Canceled'. If there were another condition after the ^EQ operator, both this condition and the next one would need to be true for the ACL to grant access.
nowKB.com
For asking ServiceNow-related questions try this :
For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.
Link - https://nowgpt.ai/
For the ServiceNow Certified System Administrator exams try this :
https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER
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02-16-2024 10:48 PM
Hello @CV1 ,
The above query states that the incident state is not in 7(Closed) and 8(Canceled) followed by EQ(End Query).
If my answers helped you with your question, please mark it as helpful.
Thanks
Anil