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02-16-2024 09:44 PM
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02-16-2024 10:31 PM
The ACL condition incident_stateNOT IN7,8^EQ is a condition used in ServiceNow to control access to data. Here's what it means:
- incident_stateNOT IN7,8: This part of the condition checks if the state of an incident is not in the states represented by the numbers 7 and 8. In ServiceNow, different numbers represent different states of an incident. For example, 7 usually represents 'Closed' and 8 represents 'Canceled'.
- ^EQ: This is an operator used in ServiceNow to combine conditions. It stands for 'AND'. So, if there were another condition after this operator, it would mean that both conditions need to be true.
So, in summary, this condition checks if the state of an incident is neither 'Closed' nor 'Canceled'. If there were another condition after the ^EQ operator, both this condition and the next one would need to be true for the ACL to grant access.
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02-16-2024 11:57 PM - edited 02-17-2024 12:23 AM
Hi @CV1 ,
incident_state NOT IN 7,8 checks the status of an incident. If the incident is not in state 7 or 8, then the condition is met. ^EQ = End Query.
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand