ACL for Mid Server

[John Vo1]

I have an ITIL user trying to do a quick discovery and when he clicks on magnifying glass to select mid server he is getting security constraints. Which ACL do I need to edit for him to see the mid servers?

[amullendarby]

discovery_admin is the role that is needed to run discovery schedules. It is also the role that is needed to see the Quick Discovery UI Action and it looks like that has been modified to meet this requirement. This error may be related to the MID Server configuration in the ServiceNow instance. Assuming that this an Istanbul instances, are their MID Servers configured for use with the Discovery application or with All applications?

[John Vo1]

Alex,

We are currently on Helsinki patch 8.   Yes mid servers are configured to use Discovery application.   When I give them discovery_admin role users are able to do a quick scan with no issues.  

Thanks,

John

[amullendarby]

It looks like their is a restriction on the script include that runs with 'Quick Discovery'.

Quick Discovery UI Action

[amullendarby]

Sorry, accidentally saved my post early. Try that link for a work around.

[Chuck Tomasi]

Hi John,

I have no additional ideas at this point. If nobody else comes to your rescue on the community, I recommend reaching out to customer support. I'll be interested to hear what they have to say.

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