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01-13-2019 09:47 PM
All the fields except Comments should be read only to everyone
but for Assignee and users having CAB Manager role and Change Manager role its should be editable
i did the following and it didnt work
Solved! Go to Solution.

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01-13-2019 09:55 PM
Hi
Try writing ACL's with your roles in the following order :-
read - table.none
write - table.none
write - table.*
write - table.comments
Now this will make the comments field writeable, rest will be readonly.
Mark correct if it helps.
Regards,
Omkar Mone.
www.dxsherpa.com

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01-13-2019 10:13 PM
Hi Are you impersonating as an end user?
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01-13-2019 10:24 PM
no as admin i was checking coz other than the defined roles it should have been read only right?

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01-13-2019 10:26 PM
Hi
It doesnt check for admin. Try impersonating as an end user.
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01-13-2019 10:34 PM
i tried impersonting as one of the itil user who doesnt have any roles as specifed in acl still its not making it as readonly

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01-14-2019 12:35 AM
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