ACL for SC_task access...

bennyphipps
Giga Expert

Hi,

I've created a new workflow for a business area and want to send them catalog tasks to perform some work...

I don't want them to have the access provided by the ITIL role out of the box but I do want them to have access to the sc_task table to view and update catalog tasks.

With ITIL role they have all the functionality (but access to more applications than I want them to).   Role query.PNG

My role (note: no access )

Role queryv2.PNG

I've created a new role called "u_wealth_service_catalogue_user" that I have setup on the associated applications/modules and Iw ant users with this role to have access to sc_task to view tasks.

I tried adding a ACL but it did not seem to work so I suspect I was doing something wrong but I know there's a relationship between task and sc_task so was not sure if I was doing something wrong.   I'd like to also be able to limit these roles to only be able to amend certain fields in sc_task as well if someone can advise me.that'd be really helpful.

Kind regards,

Ben

1 ACCEPTED SOLUTION

Ben,



There will be two level ACL's Table level ACL which is given by sc_task.--None--. Also, there will be read ACL's on individual fields.


If you go to the ACL's for that table you will see individual field ACL's and you need to have similar ACL's for your role aslo.


View solution in original post

7 REPLIES 7

Ben,



There will be two level ACL's Table level ACL which is given by sc_task.--None--. Also, there will be read ACL's on individual fields.


If you go to the ACL's for that table you will see individual field ACL's and you need to have similar ACL's for your role aslo.


Hi,



weird...   I've compared ACLs to ITIL and they look the same pretty much - looks like it's controlled at task level...ACLS.PNG



However the users see this...


worknotes invis.PNG



very weird...



I may just end up giving them the ITIL role


Hi,



Fixed it in the end... what a pain



This is the ACLs I setup for my specific role for your info.


ACL final.PNG