ACL in kb_knowledge or kb_knowledge_base table to restrict article's access?

[ashwanikumar]

Hi All,

In which table should i write ACLs to restrict read access for the IT Knowledge articles?

while debugging i noticed knowledge article's read access is granted from knowledge base table.

Thanks,

Kumar

[Dinesh Kotni1]

It is recommended to restrict article access using User Criteria.

You can create Can Read/Can Contribute criteria at IT KB so that all the articles under IT Knowledge Bases are restricted based on these criteria.

You may find the following documentation helpful.

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/knowledge-management/task...

[ashwanikumar]

I explained my requirements in a separate threat.

https://community.servicenow.com/community?id=community_question&sys_id=84d636f91b35f700ada243f6fe4b...