I have a requirement for a specific catalog item to restrict the ability to update Assignment Group. I have built a ACL to this effect that unless it is a ServiceNow Admin the field will be read only. In the conditions it says it will affect the appropriate number of records, however in practice it is affecting other catalog items as well. What did I do wrong?
By saying the ServiceNow Admins have write access that implies the rest of the people do not, and the data condition should restrict it to the one catalog item correct?
So turns out I was being too restrictive and working in the wrong direction. Adjusted my ACL to say for anything other then the one situation you have the write permission. Shown below for others in the same boat. Now working as I expected.
So turns out I was being too restrictive and working in the wrong direction. Adjusted my ACL to say for anything other then the one situation you have the write permission. Shown below for others in the same boat. Now working as I expected.
