ACL's will be applied to Service Portal?
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02-20-2017 07:55 PM
Hello,
If I have a Read ACL on kb_knowledge for user with no role can only see the self-service article.
Read:
kb_knowledge
condition:
topic=self-service
script:
answer = !gs.getUser().hasRole();
Is this will reflect on the service portal for the logged in users? for example if user with no role logged in, then that user should only see self-service articles on his service portal.
Thank You!
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Service Portal Development
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02-20-2017 08:48 PM
Yes, in that case users with no roles will be restricted to access KB article. ACL works on all views.
Let me know if this helps.
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02-20-2017 09:31 PM
Hi Banaupriya,
R u using knowledge V3. Below may help you in regard security.
Migrating to Knowledge Management v3 - ServiceNow Wiki
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02-21-2017 06:05 AM
I will try & let you know my feedback. Thank you for the prompt response.
