ACL

[roomawakar]

Hi All,

There is a field called 'security task' over the incident form and if this is checked while creating the incident, this incident should be only visible to the users in the particular group which contains role as u_it_security_user and should not be visible to the requester as well.

So, i have written an read operation ACL on the incident table but this ACL isn't working. Attached is the screenshot.

Can someone please check where am I making mistake.

Thanks,

Rooma

[Brian Lancaster]

Like @Sandeep Rajput ask. What do you mean by it is not working. Is everybody able to see the incident like they normally would? Does the user with the security role also have itil?