How to use Record Producer variables in Workflow
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‎08-30-2024 05:54 AM - edited ‎08-30-2024 07:27 AM
I am creating a workflow on Case table when a case is created from a Record Producer. I wanted to use the variables of that RP in my workflow. How to achieve this.
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‎08-30-2024 06:00 AM - edited ‎08-30-2024 06:03 AM
Hi @Aruna Sree Yela,
You can use Application based trigger - Service Catalog in Flow. In action, use "Get catalog variables" for your Record Producer and choose your active Record Producer and use slushbucket to add variables to the flow.
If you found my response helpful, please mark it as Solution and Helpful.
Thanks and Regards,
Ehab
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‎08-30-2024 07:01 AM
Ehab, Thanks for the response, but I wanted to do it on Workflow.
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‎08-30-2024 07:15 AM
@Aruna Sree Yela, I am sorry, I have only used Flows so I suggested the flow method.

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‎08-30-2024 07:23 AM
Hi there,
How to use variables for Record Producer? Same as for Catalog Items. No difference there. What is your concern?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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