Activity count exceeds max on workflow

[pennieturner]

We have a workflow running which has a timer event on to wait for all the catalog tasks to be closed before it continues to the next stage.

The problem we have is that the workflow activity count exceeds 100 when its waiting for a while of the tasks to be closed, and the workflows are automatically cancelled, leaving the RITM in limbo.

I've tried to find out where the max count of 100 is found to see if I can change it, but, I don't seem to be able to find it anywhere.

Can anyone help? or if anyone has any ideas of how to get around this please let me know.   We don't want to raise the timer anymore than it is (every 2 hours).

Hoping someone can help!

Regards

[Tanaji Patil]

Hi Pennie,

While creating a new workflow you will get that field i.e. 'Max activity count' which you can change according to your requirement.

Thanks,

Tanaji

[Tanaji Patil · Accepted solution]

If you want to change for existing workflow, Go to workflow editor > Checkout your workflow > Go to Properties > There you can change the count.

[pennieturner]

Excellent, thank you all for your help, ive managed to update it

[JusCuz]

No matter how high you set the activity count, you will always run into the possibility of exceeding it this way. I would urge using a wait for condition activity rather than upping your activity count.

[pennieturner]

Hi Jason

I will revisit the wait for condition, I'm sure I had problems doing this before as we could have 1 catalog task, or 20 catalog tasks Im waiting to be closed completed, Im sure I couldn't do it.

I'll have a look today, I might be posting back for a little help! LOL

Thank you