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Activity feeds and worknotes comments not updating!

Vinay2509
Tera Contributor

Hi Team,

 

I am trying to create equipment instance using change request, after instance creation Activity feed/worknotes not updating for 1st instance, and from 2nd instance it it updating.

 

what would be the issue here? please help

 

 

Vinay2509_0-1709271396005.png

@Aneesh-D please help if you have an idea, that would be helpful!

 

6 REPLIES 6

Not sure, what can be the reason for this :(. Log a Now support case.

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Vinay2509
Tera Contributor

@Ankur Bawiskar Hi Ankur, Hope you are doing well,

 

I saw some of your response on worknotes and activity updates, can you please help me here with same issue?

 

I am trying to create an equipment CI using change model/Request, once CI got generated on change task form, worknotes and activities not getting updated.

 

We observed Audit checks everything looks fine!

 

Please help on this

 

Thanks

Vinay