Activity feeds and worknotes comments not updating!

Vinay2509
Tera Contributor

‎02-29-2024 09:38 PM

Hi Team,

 

I am trying to create equipment instance using change request, after instance creation Activity feed/worknotes not updating for 1st instance, and from 2nd instance it it updating.

 

what would be the issue here? please help

 

 

Vinay2509_0-1709271396005.png

@Aneesh-D please help if you have an idea, that would be helpful!

 

0 Helpfuls
  • 372 Views
6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Vinay2509

‎03-01-2024 03:36 AM

Not sure, what can be the reason for this :(. Log a Now support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Vinay2509
Tera Contributor

‎03-05-2024 02:33 AM

@Ankur Bawiskar Hi Ankur, Hope you are doing well,

 

I saw some of your response on worknotes and activity updates, can you please help me here with same issue?

 

I am trying to create an equipment CI using change model/Request, once CI got generated on change task form, worknotes and activities not getting updated.

 

We observed Audit checks everything looks fine!

 

Please help on this

 

Thanks

Vinay

0 Helpfuls