Activity formatter not updating in test instance

[Cynthia19]

I have a requirement to add an activity formatter to the interaction form on the dev instance, and the goal is to capture any change made on the form. This works beautifully well in dev but when I promoted the code to test and made changes to the form, it did not capture any change(s) made

I have looked at my code and everything came in as expected, What could be the issue here 

Please help

Thanks in advance

[Claude DAmico]

Was your update set missing the System Property with target being glide.ui.<table>_activity.fields update?

[Community Alums]

Hi @Cynthia19 ,

Can you please check the update set which you moved from dev instance to test instance? 

In dev, you make changes to the form layout by adding activity (filtered), which will be captured as form layout in update set. If the updates were moved properly and still the activity formatter is not visible, raise a HI ticket.

Before raising a HI ticket please make sure you are not checking the activity (filtered) in the new form (new record). Activity (filtered) only appear in the old form (record). Also can you go and check the form layout in test instance if activity (filtered) is added or not? If it was captured properly in dev instance then after the update set was moved then surely it should be there.

Please mark the answer as correct and helpful, if I was able to answer your query. It will be helpful for others who are looking for similar questions.

Thank you,

Santosh Poudel