Hello, we are looking to track an HTML field in the Activity log. But here is what we are seeing:
When we go into the ticket we see this:
We go into the Filter Activity and unselect the HTML field and reselect it. The moment we reselect it, it goes into HTML format that the HTML field uses. See here:
Is there any way for the ticket to always default to the HTML view?
Originally, we were planning on making a text-only copy of this field and setting the Filter Activity to include that field instead. But if we can show the proper HTML format, I'm good with that as well.
