Activity section is empty on SC_TASK form.

[Anandini]

Hi ,

I’m facing an issue where the Activity(filtered) section on the SC_TASK form is completely empty No worknotes , No additional comments , No activity logs.

I checked all the ACL's , client scripts , UI Actions , UI policies found nothing .  Form Layout includes Activity(filtered) only.

Any help or troubleshooting steps would be appreciated!

Thanks in advance.

[Voona Rohila]

Hi @Anandini 

Click on 'configure available fields' and add the fields which you require to be shown in activity.

Take a look at below link

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/form-adminis...

[Anandini]

Hello @Ankur Bawiskar  and @Voona Rohila ,

Here is the image for configure fields section..

even though the fields were present, I can't Able to see as i mentioned in the above image.

[Ankur Bawiskar]

@Anandini 

is your table audited?

If yes then did you check any of those fields are excluded from audit? check no_audit=true is added in the field's attributes section.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Anandini 

none of the fields are configured to show on Activity log.

Add the fields by clicking "Configure available fields"

If my response helped please mark it correct and close the thread so that it benefits future readers.